For some recruitment businesses, the decision to undertake PR can be a hard one. Recruitment is hugely result driven and ROI is easily measurable. PR is different, and can take some time to see results. With this in mind, we thought we’d feature a Q&A with a recruiter who uses PR, and why they do so. This edition we speak to Adrian Kinnersley, MD of multi sector professional recruiter Twenty Recruitment Group
Q: Why do you use PR?
A: We use PR to reach our three main audiences – clients, candidates and potential employees, Without having a PR strategy in place we simply wouldn’t get ourselves in front of the right people in the right way. PR has been instrumental to our success not only in winning new business, but also in reaching specialist candidates because the coverage we have gained has positioned us as real experts in our field.
Q: How do you measure a ROI?
A: The biggest ROI we have seen is winning a new client by ensuring that we use our press coverage as an inherent part of our pitch. We took a piece of coverage to a client meeting which featured us talking about the energy trading space in a commodities publication. That really differentiated us from our competitors and won us the assignment. We also monitor our website traffic following blog posts, and the increase in Twitter followers over each quarter.
Q: What advice would you give to recruitment businesses considering PR?
A: Remember that the effect of your PR efforts may take some time to show, and it needs a sustained approach. It might take a couple of months before the phone starts ringing following an article you have written, but be patient and remember to use the coverage gained in your own marketing to clients.